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Emergency Services Restoration

When a natural disaster – such as a storm, hurricane, tornado, fires, or flooding- strikes, it can leave devastation in its wake. Your first priority should be taking care of the safety of you and your loved ones. Turn to WaterMate, for quality restoration services. Our teams of highly trained professionals respond quickly and work efficiently to get your property looking like new again.

A summarized list of the emergency restoration services that WaterMate provides:
  • Water Damage Mitigation
  • Fire Damage Restoration
  • Mold Mitigation
  • Sewage Cleanup
  • Fallen Tree Removal
  • Much More

Emergency recovery plan will include, but is not limited to:

  • Boarding damaged walls and windows, and tarping roofs– covering affected areas after a loss is essential to preventing any further damage from consequent, adverse weather conditions.
  • Evaluate structural damage– the structural integrity of the property could possibly be affected by a loss. It is important to evaluate such damage to determine whether.
  • Plan for contents restoration and storage– Your contents are important to us and we will do everything in our power to make sure that what went undamaged remains that way.
  • Water extraction– Extracting the water from your power after a water loss is crucial to preventing any further damage over time such as the growth of harmful microorganisms like mold.
  • Reconstruction– We will strive to bring your property back to a pre-loss condition!
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Emergency Services Restoration

Fire Damage Restoration

WaterMate is the certified professional in smoke and fire damage. Fire damage restoration is the quickest and safest way to restore your property after a disaster. WaterMate has a handful of trained, licensed, and experienced technicians who know what it takes to fix, repair, and restore even the toughest smoke and fire damage.
Smoke and fire damage is not always easy to see, which is why it takes a professional to get the job done. Fire damage is difficult and a job that need to be performed correctly. Only go with the best when it come to your home, when faced with the repair of fire damage only trust one name – WaterMate. With years of experience behind us there is no better choice.

Below is a summarized list of the smoke and fire damage services WaterMate provides to both commercial and residential properties:
  • Odor encapsulation
  • Wall and ceiling soot cleaning
  • Fire and odor removal and control
  • Ozone treatment
  • Ultraviolet air purifying
  • HVAC cleaning
After a fire loss, there are key steps that need to be taken prior to any repairs being made to your home:
  1. Remove the damaged–this can range from contents in your home to roofing. These contents should not be ignored and covered up as they may cause potential issues in the long run.
  2. Remove flooring– while the flooring may not have been directly affected by the fire, it can still collect harmful elements such as soot and dust which is unsafe to breath in for extended to periods of time.
  3. Evaluate the structural framing–Parts of the property that are not visible may have been damaged in the fire and they must be inspected to make sure there was no damage to the structure of the home. If so, those parts must be removed and replaced.
  4. Treat for odor and contamination–We will treat the home with odor counteractants if the structural frame of the home can be saved to ensure no microorganisms grow as a result of the loss.
  5. Remove or restore the HVAC system–The HVAC system can be directly responsible for spreading any harmful elements such as soot or dust to areas that may have been potentially unaffected after the loss. The system must be removed or restored to avoid this problem.
For fire damage, call WaterMate, we service both residential and commercial customers, and we will provide you with the best quality service and care you deserve regardless of the size of your job.

As a courtesy and to show our appreciation as your choice service provider we offer prompt emergency service, free estimates, and we bill your insurance provider directly. You have enough to worry about when it comes to smoke and fire damage, choose the provider that chooses to make your life easier, choose WaterMate.

Water Damage Mitigation

If you are in need of water damage restoration, you can rely on WaterMate Restoration Services. Water damage restoration is needed when water invades your residential or commercial property. Water damage can be caused by a multitude of things from broken hoses and leakage from areas such as dishwashers or washing machines, to broken pipes in your home, clogged and overflowing toilets, and roofing leaks.

Water damage can be caused by moisture coming in from your walls or foundation, plumbing problems, and inclement weather such as rain, floods, or snow. Whatever the cause of your water damage it is nonetheless an issue needed to be handled by professionals. If left untreated water damage can cause unwanted and sometimes harmful after effects from everyday structural damage to mold and other problems. Do not do it alone, let the professionals at WaterMate handle all of your water damage restoration needs.

Some of the water damage restoration services that WaterMate provides include:

  • Moisture mapping
  • Structure drying
  • Drying equipment
  • Odor control and antimicrobial treatment
  • Moisture readings and monitoring
  • Demolition of compromised building materials
  • Pumping of standing water
  • Sewage backups including decontamination and treatment
When we come out to your property, we will use the latest technology in the industry to survey any possibly affected areas and begin the drying process. We will continue to dry the affected areas and monitor those areas closely until we are confident that your home is in a condition where the water loss is no longer hazardous

WaterMate serves both residential and commercial customers, and we will always provide you with the best quality service and care you deserve regardless of the size of your water damage restoration job. We offer immediate response, free estimates, and we bill your insurance company directly so not to add more stress to your already stressful situations.
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Mold Remediation

For the best mold removal services call on WaterMate Restoration Servicess. Mold can be a dangerous thing, and when mold spores are present in large or small quantities, it is time to call in the mold removal specialists. Mold can become a health hazard causing allergic reactions and respiratory problems. Our services include mold assessment and mold remediation.
When serviced to a job we will quickly respond to your emergency to eliminate the mold from your home or business, you should not have to live with a mold problem longer than you need to. Don’t get swayed by competitors, trust only a certified mold specialist like WaterMate to handle your case. We understand it is your home, and we want you to feel as comfortable as possible in it. Trust us to take care of your mold problem, in a professional and specialized manner. A summarized list of the mold mitigation and mold removal services that WaterMate provides:
  • Mold inspections and reports
  • Install critical barriers with negative pressure
  • Mold remediation, removal and cleaning for structures and hard and soft goods
  • Mold testing, third party clearance
  • HVAC decontamination

WaterMate serves both residential and commercial customers. We will always provide you with the best quality care and service you deserve regardless of the size of your mold removal job. We also offer free estimates of your mold problem, immediate response, and we bill your insurance directly – taking the headache out of an already stressful situation. We value your service and your choice to have us as your mold specialist. When you need a mold removal specialist trust only the best – trust WaterMate. Mold remediation plan will include, but is not limited to:

  • Containment Air Scrubbing – Air scrubbers aid in the mold removal process by safely removing air borne mold spores.
  • Contamination Removal – Any mold contaminated areas that cannot be cleaned will be removed and disposed of. Drywall, carpet, and insulation typically have to be replaced during the mold removal process.
  • Cleaning and Sanitation – We will clean and sanitize the affected areas with proper mold cleaning agents.
  • Final Inspection – After the mold removal process has been completed, we will perform a final inspection ensuring that the mold contamination has been fully removed and your home or business is returned to a healthy state.
  • Post Mold-Removal Air Sampling – A post-mold removal air sampling will take place following the final inspection to ensure the mold remediation was successful.
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Mold  Remediation
Sewage  Cleanup

Sewage Cleanup

For the best in professional cleaning of sewage backup call WaterMate Restoration Services. When sewage leaks occur professional, cleanup is required, don’t be swayed by competitors. When it comes to your property trust only the best in sewage backup. A sewage backup is a biohazard and must be treated with care, whether cleaning up in your home or in your business.
As any other disaster, when sewer damage occurs restoration is needed. Sewer restoration involves the removal of sewage debris, the pumping of all standing water, the removal and disposal of all absorbent materials and the disinfection of the affected areas. Extra care is taken with sewer backups because they are hazardous, never try taking on a job yourself, always trust the certified professionals at WaterMate to perform the necessary tasks and take care of your property the right way. Here are the services WaterMate offers for sewage backup:
  • Damage assessment
  • Extraction of water and removal of debris
  • Drying and dehumidification
  • Odor control and antimicrobial treatment
  • Moisture readings and monitoring
  • Demolition of compromised building materials
  • Decontamination and treatment

WaterMate serves both residential and commercial customers. We will always provide you with the best in quality care and service you deserve regardless of the size of your sewage backup job. We value our customers, which is why we offer immediate response, and free estimates of your sewage problem. As a company, we also bill your insurance provider directly, so you don’t have to deal with another headache.

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WaterMate is a family-owned business with a combined 25 years experience in the restoration industry serving the Charlotte area. We are committed to ensuring our clients get the best services available to reclaim their lives and home after a disaster occurs.
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